Spin Doctor — Appliance Repairs & Spares Appliance Academy Get started
The Complete Appliance Business Guide

Run your appliance
business better.

One platform for training engineers, managing compliance, controlling van stock, and diagnosing faults — before the van ever leaves the yard.

4,200+
Engineers on the platform
94%
Training completion rate
£0
No subscription fees
Appliance Academy engineer repairing a built-in Bosch oven
Real engineers. Real jobs.

Everything in one platform

Eight tools your business needs, in one place.

Engineer Training
Engineer Training
Starter to advanced. Courses and lessons.
Engineer Training

Structured learning paths for new starters and ongoing development for experienced engineers. Track every engineer's progress from your admin dashboard.

  • Starter, intermediate, and advanced levels
  • Short quiz after every lesson
  • Admin dashboard shows every engineer's progress
  • Lessons across all the main appliance types
Open
Repair Guide
Repair Guide
Fault codes, repairs and diagnostics.
Repair Guide

Used in the office before booking and by engineers on-site. Look up fault codes, work through guided diagnostics, and know which parts to take before leaving.

  • Search fault codes by brand and appliance
  • Recommended parts to take based on the fault
  • Step-by-step repair procedure with engineer notes
  • Common & obscure faults plus component testing
Open
Parts
Parts
Van stock and component testing.
Parts

A searchable reference of every part your engineers should carry, with prices and stock, plus a component testing guide showing expected readings.

  • Filter by manufacturer, appliance and part type
  • ASWO part numbers and prices
  • Live stock levels and delivery times
  • Component testing with pass/fail guidance
Open
Tools Guide
Tools Guide
Every tool an engineer should carry.
Tools Guide

A complete reference of every tool your engineers should carry, organised by category with guidance on what each is for.

  • Mechanical, electrical and installation tools
  • What each tool does and when to use it
  • Price guidance so engineers know what to budget
  • Search and filter by category
Open
Installation Guide
Installation Guide
Step-by-step fitting procedures.
Installation Guide

Clear, step-by-step fitting procedures for every appliance type, so every installation is done right first time, safely and to manufacturer standards.

  • Washing machines, dishwashers, ovens and more
  • Freestanding, integrated and built-under fitting
  • Water, waste and electrical connection guidance
  • Pre-install checks and post-install testing
Open
Health & Safety
Health & Safety
Stay safe and compliant on every job.
Health & Safety

Health & safety guidance built specifically for domestic appliance repair. Keep engineers safe and your business compliant.

  • Electrical isolation and safe working procedures
  • Manual handling for heavy appliances
  • PPE requirements by job type
  • Practical, trade-specific guidance
Open
Marketing
Marketing
Where to advertise and what it costs.
Marketing

Practical guidance on where to advertise your appliance business, what it costs, and what actually works — from Google to repeat and referral work.

  • Google Search Ads and Business Profile
  • Checkatrade and trade directories
  • Real cost breakdowns for every channel
  • Recommended strategy for every business size
Open
Appliance Sales
Appliance Sales
Sell appliances alongside repairs.
Appliance Sales

Add a new revenue stream to your repair business. Guidance on sourcing, pricing, and reselling new and reconditioned appliances alongside your repair work.

  • Where to source new and graded stock
  • Pricing and margin guidance for resale
  • Reconditioning ex-repair appliances for resale
  • Turn every repair callout into a potential sale
Open
4,200+
Engineers across the UK & Ireland
94%
Course completion rate
63+
Fault codes in the Field Guide
£0
No subscription. No hidden fees.
Who it's for
Built for every size of appliance business

From a one-engineer business to a regional operator with a full team — the platform scales with you.

Sole traders & small teams

Sharpen your own knowledge, look up fault codes on-site, and know exactly what parts to carry on every job.

  • Train yourself at your own pace
  • Fault code reference on your phone
  • Know what parts to carry before attending
  • Free to use — no subscription
Growing repair businesses

Onboard new engineers faster, track their progress, and make sure every team member meets your technical and safety standards.

  • Structured onboarding for new starters
  • Admin dashboard tracks every engineer
  • Consistent standards across the team
  • Office staff can pre-diagnose before booking
Established operators

Run training, compliance, van stock, and diagnostics from one platform. Reduce callbacks and improve your first-time fix rate.

  • Reduce callbacks with pre-diagnosis
  • H&S compliance records for audits
  • Van stock standardised across all vans
  • New brands and fault codes added regularly
How it works
Up and running in minutes
1
Create your account

Sign up free. Add your engineers with a username and password. No billing details required.

2
Add your engineers

Engineers get their own login. They can access training, the field guide, and van stock from any device.

3
Track their progress

Your admin dashboard shows every engineer's completion status across every module in real time.

4
Use it every day

Engineers use the Field Guide on jobs. Office staff use Pre-Diagnosis before booking. Training happens in the background.

Customer Reviews
What appliance businesses say
★★★★★
“The pre-diagnosis tool has transformed how our office books jobs. Before we send an engineer we know the likely fault codes, which parts to take, and roughly how long the job will take. First-time fix rate is up significantly.”
PB
Phil B.
Spin Doctor UK, Harlow
★★★★★
“New engineers used to take 6 months to get up to speed. With the training modules they're competent in half the time and we have the quiz scores to prove it.”
MT
Marcus T.
Independent repair tech, Birmingham
★★★★★
“Van stock standardised across all our engineers means no more ‘I didn't have that part’ callbacks. The parts reference is exactly what we needed.”
SK
Sarah K.
Regional appliance company, Leeds
Get started today

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